Privacy Policy

Privacy Policy

Who We Are

Our website address is: https://thewindowexperts.ca.

Cookies

When accessing our login page, a temporary cookie is set to verify if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

Upon logging in, we set several cookies to save your login credentials and your screen display preferences. Login cookies remain active for two days, while screen option cookies last one year. Selecting the “Remember Me” option extends your login persistence to two weeks. Logging out will clear these login cookies.

Embedded Content From External Sites

Articles published on our website may contain embedded content such as videos, images, and articles from external websites. Embedded content behaves exactly as if the visitor had visited the external website directly.

These external websites may collect data about you, use cookies, embed third-party tracking mechanisms, and monitor your interactions with the embedded content. This includes tracking interactions if you are logged into an account on that external website.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve user experience. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of pages/products and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, please visit the Microsoft Privacy Statement.

Sharing Your Data

If you request a password reset, your IP address will be included in the reset email sent to you.

Data Retention

For registered users (if any), we store the personal details provided within user profiles. Users can view, edit, or delete their personal information at any time (with the exception of usernames, which cannot be changed). Website administrators can also view and edit this information.

Your Rights Regarding Your Data

If you have submitted personal information through our website, you have the right to request an export file containing the personal data we hold about you, including any data you provided to us. You may also request the deletion of your personal data. This does not include data we are required to retain for administrative, legal, or security purposes.